JALISCO COVID-19 FAQ
Prepared January 18, 2021
Q: Can international travelers visit Mexico now?
A. Yes – travelers are permitted to fly to and from Mexico for tourism purposes. The United States has temporarily limited inbound land border crossings to “essential travel” only. This restriction is scheduled to remain in effect through February 21, 2021. More information is available here.
Q: Are any quarantine requirements in place for international travelers visiting Mexico?
A. There are currently no quarantine requirements in place for inbound travelers. Travelers exhibiting COVID-19 symptoms may be subject to additional health screenings and/or a 14-day quarantine. As of January 26, all passengers on international flights bound for the United States, including those who have received the COVID-19 vaccine, will be required by the Centers for Disease Control to show proof of a negative COVID-19 test (PCR or rapid antigen) or written documentation of recovery following a COVID-19 infection prior to boarding. Tests for entry into the U.S. must be conducted 72 hours prior to departure. This follows similar regulations issued by the Canadian government requiring a negative COVID-19 test (PCR or LAMP) for all inbound international passengers as of January 7, 2021. Tests for entry into Canada must be conducted 96 hours prior to departure
Many hotels are requiring temperature checks upon arrival. If a guest has a high temperature, check-in will be suspended and the guest will be referred to the hotel´s doctor who will notify the government COVID call center. Health officials will then accompany the guest for resting and treatment (if necessary).
If a hotel guest presents COVID-19 symptoms during his/her stay, the guest will be immediately referred to the hotel doctor who will notify the local government health officials. The guest will be placed in an isolation room until the arrival of health officials who will accompany the guest for testing and treatment (if necessary). The guest will not be permitted to return to the hotel. Travelers who test positive for COVID-19 but exhibit no major symptoms will be required to undergo a mandatory 14-day quarantine which can be completed in their hotel on a designated floor (if available) or room. Each hotel applies different policies for mandatory quarantines, with some offering steeply discounted rates. Specifics should be confirmed with individual hotels directly.
Q: Where are PCR and antigen tests in Jalisco available?
It is recommended to schedule a COVID-19 test as far in advance as possible by contacting one of the providers listed here. Any additional requirements, costs, and the current status of same day results should also be confirmed directly with the testing provider. In Puerto Vallarta, Puerto Vallarta Tourism is offering North American passengers COVID-19 tests at affordable prices in convenient locations across the destination including, medical facilities and select hotels.
Q: What steps has Jalisco taken to create a safe environment for international visitors?
A. The state of Jalisco received the World Travel and Tourism Council’s “Safe Travel Global Safety & Hygiene Stamp” on June 14 for applying globally standardized hygiene and sanitation standards at its facilities. Jalisco is also one of the leading states in Mexico for its own federally recognized COVID-19 testing and reporting system. And, it’s one of the few states with its own system for epidemiological testing.
Q: What requirements are in place regarding face coverings and social distancing?
A. All residents and visitors are encouraged to maintain social distancing practices and the use of masks is mandatory.
Q: What restrictions are currently in place for Jalisco’s tourism industry?
A. The state of Jalisco remains in Phase 0 of its COVID-19 recovery plan. Hotels are permitted to operate at 50% capacity. In a bid to prevent a rise in COVID-19 cases, Jalisco announced that bars and nightclubs are closed January 16-31. Public gyms and spas are also closed. In Puerto Vallarta, golf courses, beach clubs, and tours can operate until 3pm and general areas like pools and hotel common areas are permitted with a 25% capacity.
All hotels are required to follow cleanliness and sanitation protocol established and monitored by local authorities in addition to protocol required by their parent company or ownership. From January 16 to 31, restaurants and cafes that apply established sanitation and safety protocol are able to operate at 50% capacity though must close before 10pm. All public spaces, including outdoor plazas, museums and galleries, cultural tours, zoo and aquarium, theaters, and urban parks and forests are closed for the time being. Only one person per family is allowed into self-service stores and department stores though no one over the age of 60 or under the age of 15.
Q: What restrictions are in place for public spaces and popular tourism attractions?
A. In Puerto Vallarta, beaches are open from 5am to 3pm. The Malecon waterfront promenade is open with restaurants operating at 50% capacity. Restaurants must close before 10pm. Golf courses and tours can operate until 3pm.
In Guadalajara, all public plazas and municipal spaces are closed, including major attractions like Teatro Degollado, Museo Cabañas, and Barranca de Huentitán. The UNESCO World Heritage Site Guachimontones is also closed. Churches and places of worship, including the Guadalajara Cathedral, are open but are not holding mass.
In the town of Tequila, all plazas are closed and distillery tours are halted.
Q: What can be expected upon arrival at Puerto Vallarta International Airport and Miguel Hidalgo y Costilla Guadalajara International Airport?
A. COVID-19 protocol for international airports in Guadalajara and Puerto Vallarta is as follows:
- Masks are required.
- Disinfectant is applied on welcome mats at entrances to the terminals.
- Social distancing of at least 5 feet is encouraged in lines of documentation, inspection point, migration, customs, baggage claim, boarding, and disembarking, among other processes.
- Use of adjoining seats is restricted.
- Use of documentation and migration counters and kiosks is limited in all common areas.
- Access to common use facilities, such as play areas, is restricted.
- Antibacterial gel dispensers are available throughout terminal buildings.
- Authorities, airlines, handling agents and commercial operators use gloves and face masks in processes that involve contact with passengers.
- All restaurant and food court personnel must wear disposable face masks and gloves
All passengers must pass through a thermal fever detection camera. If the traveler’s temperature exceeds 99.5°F (37.5°C), the authorities will do a second temperature check with an oral thermometer. If the passenger’s temperature is still above 99.5°F, the passenger will be transferred to a designated isolation space inside the airport. The passenger will remain there until an ambulance or other medical transportation arrives to accompany them to a hospital for testing. If the result is positive, the passenger will remain isolated in the hospital for 14 days.
All passengers are required to fill out a form titled “Questionnaire of Identification of Risk Factors in Travelers” available on-site via QR code or in hard copy.
Q: What can be expected upon arrival at a hotel or resort?
A. Jalisco state government has established COVID-19 protocol which consists of sanitary recommendations and good practices that promote a healthy and hygienic environment. The state recommends that hotels engage in the following activities:
- Provide hotel guests with questionnaires to monitor the type of activities they have participated in and if they have presented any symptoms.
- Establish stations at the main entrance for a temperature check prior to check-in.
- Place antibacterial gel on access doors.
- Avoid crowding of guests inside the hotel in common areas and maintain social distancing during check-in.
- Encourage payment with card or mobile apps rather than cash.
- Use chemical products for proper disinfection of the rooms and common areas, as well as steam cleaning systems with chlorine or UV lamps.
- Emphasize the disinfection of spaces such as lobby, corridors, common areas and disinfection in rooms through the following measures:
- Floors: every two hours.
- Elevators: disinfect buttons every hour.
- Door handles, railings and similar objects: every hour.
- Common bathrooms: every hour.
- Common or public telephones, every 2 hours.
- Reinforce the cleaning of places such as elevators, gyms, pools and spas.
- Verify that all spaces have strict capacity limitations that reduce capacity by at least 50%.
Hotels of international chains enhance the protocols established by the Jalisco Government with their own corporate protocols.
PUERTO VALLARTA COVID-19 TESTING PROVIDERS
NORTH HOTEL ZONE
| Testing Facility | Turnaround time for PCR test results | Cost for PCR test | Turnaround time for rapid antigen test results | Cost for rapid antigen test | Offers testing on-site at tourist accommodations | Location Information |
|---|---|---|---|---|---|---|
| HOSPITAL JOYA | 24 hours | $ 3,100 MXN $157 US $199 CAN | Same day | $ 1, 516 MXN $79 US $97 CAN | Yes | Blvd. Francisco Medina Ascencio #2760 322 149 1424 www.hospitaljoya.com |
| BIOMEDICAL VALLARTA | Same day when tested before 2 p.m. | $ 3,690 MXN $187 US $237 CAN | 3 hours | $ 1,500 MXN $76 US $96 CAN | Yes | Av. Los Tules #140, Diaz Ordaz 322 109 2681 www.biomedicalpv.com |
| DIAGNOSTIKA | 24 hours | $ 3,000 MXN $152 US $192 CAN | Same day | $ 1,447 MXN $73 US $93 | Yes | Av. Francisco Villa 1389, Fluvial Vallarta 322 224 8622 www.diagnosti-k.com |
| SANTO DOMINGO | 48 – 72 hours | $ 3,599 MXN $182 US $231 CAN | N/A | N/A | Yes | Av. Francisco Villa #1308, Aralias ll 322 224 2515 www.labosd.com |
| BIOSLAB | 24 hours | $ 3,700 MXN $188 US $237 CAN | 2 hours | $ 1,200 MXN $61 US $77 CAN | Yes | Av. Universo 2008-A interior 11 Col. la Aurora 322 113 33 43 https://www.facebook.com/LaboratorioBiosLabOficial |
| SALUD DIGNA | 48 – 72 hours | $ 950 MXN $48 US $61 CAN | 2 hours | $ 250 MXN $13 US $16 CAN | N/A | Av. Francisco Villa #1284, Aralias 322 688 1497 www.salud-digna.org |
| OMEGA VALLARTA | 48 hours | $ 3,000 MXN $152 US $192 CAN | 15-45 minutes | $ 1,250 MXN CAN $63 US $80 | Yes | Av. Francisco Medina Ascencio # 1951, Zona Las Glorias 322 208 5223 www.omegavallarta.com |
| SAN MARE HEALTH CARE GROUP | 24 hours | $ 3,100 MXN $157 US $199 CAN | N/A | N/A | No | Blvd. Francisco Medina Ascencio 2735-9 322 252 1711 www.sanmare.mx |
| CENTRO MÉDICO Y ODONTOLÓGICO ANAMAYA | 32 hours | $ 3,900 MXN $197 US $250 CAN | Same day | $ 1,500 MXN $76 US $96 CAN | Yes, for parties of five or more | Roma #196. Local 1y 2. Versalles 322 322 225 6873 https://www.facebook.com/CentroMedicoAnamayaPV |
ROMANTIC ZONE
| EMERGENCY CARE BY HOSPITAL JOYA | 24 hours | $ 3,100 MXN $157 US $199 CAN | Same day | $ 1, 516 MXN $79 US $97 CAN | Yes | Venustiano Carranza #268. Emiliano Zapata 322 688 7334 www.hospitaljoya.com |
| HOSPITAL CMQ Laboratorio SANLOR | 32 hours | $ 3,900 MXN $197 US $250 CAN | 4 hours | $1,240 MXN $63 US $80 CAN | Yes | Basilio Badillo #365. Emiliano Zapata 322 293 6499 www.hospitalcmq.com |
| SAN PABLO | 24-48 hours | $ 3,300 MXN $137 US $174 CAN | Same day | $ 799 MXN $40 US $51 CAN | Yes | Lázaro Cárdenas # 267. Emiliano Zapata 322 226 2677 www.laboratoriosanpablo.com |
CENTRAL ZONE/DOWNTOWN
| HOSPITAL CMQ Laboratorio SANLOR | 32 hours | $ 3,900 MXN $197 US $250 CAN | 4 hours | $1,240 MXN $63 US $80 CAN | Yes | Av. Francisco Villa 1749, Vallarta Villas 322 222 4392 www.hospitalcmq.com |
| SAN PABLO | 24-48 hours | $ 3,300 MXN $137 US $174 CAN | Same day | $ 799 MXN $40 US $51 CAN | Yes | San Salvador #350. 5 de Diciembre 322 226 2677 www.laboratoriosanpablo.com |
MARINA VALLARTA
| HOSPITEN | 24 hours | $ 350 US $443 CAN | 6 hours | $ 132 USD $167 CAN | N/A | Blvd Francisco Medina Ascencio #3970, Villa Las Flores 322 226 2080 www.hospiten.com |
***Information subject to change.
Additionally, the following Puerto Vallarta hotels offer on-site testing. Please contact them directly for full details.
- Villa Premiere Boutique Hotel & Romantic Getaway
- Buenaventura Grand Hotel & Great Moments
- Hacienda Buenaventura & Mexican Charm
- Grand Fiesta Americana Puerto Vallarta All Inclusive Adults Only
- Crown Paradise Golden y Club PVR
- Barceló Puerto Vallarta
- Hotel Costa Sur Resort & Spa
- Grand Miramar All Luxury Suites & Residences
- Fiesta Inn Puerto Vallarta Isla
- Costa Club Punta Arena
- Hotel Friendly Vallarta
- Hotel Mio
- Vallartasol
- Hotel Eloisa
- San Marino
- Sheraton Buganvilias Resort & Convention Center
- Hotel Posada de Roger
- Hotel Rosita
- Hotel Gaviota Vallarta
- Hacienda de Vallarta Centro
- Hotel Hacienda de Vallarta Las Glorias
- Suites Hacienda Vallarta
- Tropicana Vallarta
- Casa Velas
- Sunscape Puerto Vallarta Resort & Spa
- Hyatt Ziva Puerto Vallarta
GUADALAJARA AREA COVID-19 TESTING PROVIDERS: PRIVATE HOSPITALS
| Testing Facility | Turnaround time for PCR test results | Cost for PCR test | Turnaround time for rapid antigen test results | Cost for rapid antigen test | How to make an appointment | Location Information |
|---|---|---|---|---|---|---|
| CENTRO MÉDICO PUERTA DE HIERRO ANDARES | 48-72 hours | $269. 23 US $342.37 CAN | 3 – 4 hours | $53.29 US $67.77 CAN | Call to schedule an appointment for either test. | Blvd. Puerta de Hierro #5150, Fraccionamiento Plaza Corporativa, Zapopan, Jalisco (52) (33) 3848 4000 www.cmpdh.net |
| CENTRO MÉDICO PUERTA DE HIERRO SUR | 72-120 hours | $290.44 US 369.35 CAN | 1 – 2 hours | $83.75 US $106.50 CAN | Appointments are not necessary for PCR tests which are administered 9 a.m. – 1 p.m. and 3 – 5 p.m. daily. Only 50 appointments are available for antigen tests daily. Appointments must be made in person, with tests administered 9 a.m. – 1 p.m. and 3 p.m. – 7 p.m. daily. | Av. López Mateos Sur #1401, Colonia Las Amapas, Tlajomulco, Jalisco (52) (33) 3040 7000 www.cmpdh.net |
| TERRANOVA | PCR not available. | N/A | Antigen test not avialable. | N/A | N/A | Av. Terranova #556, Colonia Prados Providencia, Guadalajara, Jal. (52) (33) 3641 2040 www.hospitalterranova.com |
| SANTA MARGARITA | PCR not available for outpatient testing. | $252.56 US $321.17 CAN | Antigen test not avialable. | N/A | N/A | Garibaldi #880, Colonia Centro, Guadalajara, Jalisco (52) (33) 3825 3305 www.hsmgdl.com |
| SAN JAVIER | 48-72 hours | $275.79 US $350.72 CAN | 3 hours | $45.68 US $58.09 CAN | Appointments are not necessary. PCR tests are administered 24/7 at the respiratory emergency area. | Av. Pablo Casals #640, Colonia Prados Providencia (52) (33) 3669 0222 www.sanjavier.com.mx |
| COUNTRY 2000 | 48-72 hours | $304.69 US $387.47 CAN | 2 hours | $41.21 US $52.41 CAN | 60 PRC tests and 60 antigen tests are available daily in Tower 4, with half administered at 7:30 a.m. and half at 1:30 p.m. Appointments are not scheduled in advance. | Av. Jorge Alvarez del Castillo #1542, Colonia Chapultepec Country (52) (33) 3854 4500 www.hcountry.com.mx |
| MAC BERNARDETTE | 72-120 hours | $146.48 US $186.27 CAN | Antigen test not available. | N/A | Call to schedule a PCR test. | Av. Hidalgo #930, Colonia Centro, Guadalajara, Jalisco (52) (33) 3825 4365 www.hospitalbernardette.com.mx |
***Information subject to change.
GUADALAJARA AREA COVID-19 TESTING PROVIDERS: LABORATORIES
| Testing Facility | Turnaround time for PCR test results | Cost for PCR test | Turnaround time for rapid antigen test results | Cost for rapid antigen test | How to make an appointment | Location Information |
|---|---|---|---|---|---|---|
| SALUD DIGNA AMÉRICAS | 48-72 hours | $47.97 US $62.01 CAN | 2 hours | $12.69 US $16.14 CAN | Website Tests are administered from 7 a.m. – 6:45 pm (Monday to Friday) and 7 a.m. to 4:45 p.m. on Saturday and Sunday. | Av. Américas, #166, Colonia Ladrón De Guevara Phone: (52) (33) 3609 0692 www.salud-digna.org |
| SALUD DIGNA CIRCUNVALACIÓN | 48-72 hours | $47.97 US $62.01 CAN | 2 hours | $12.69 US $16.14 CAN | Website Tests are administered from 7 a.m. – 2:45 p.m. daily. | Avenida Circunvalación Dr. Atl #571 Colonia Monumental, Guadalajara, Jalisco, C.P. 44320 Phone: (52) (33) 3609 0692 www.salud-digna.org |
| SALUD DIGNA TETLÁN | 48-72 hours | $47.97 US $62.01 CAN | 2 hours | $12.69 US $16.14 CAN | Website Tests are administered from 8 a.m. – 2:45 p.m, daily. | Calle Gigantes, #4366, Colonia Tetlán Phone: (52) (33) 3609 0692 www.salud-digna.org |
| SALUD DIGNA ZAPOPAN CENTRO | 48-72 hours | $47.97 US $62.01 CAN | 2 hours | $12.69 US $16.14 CAN | Website Tests are administered from 7 a.m. – 6:45 pm (Monday to Friday) and 7 a.m. to 4:45 p.m. on Saturday and Sunday. | Calle Hidalgo s/n Colonia Centro Cp 45100 Zapopan, Jalisco Phone: (52) (33) 3609 0692 www.salud-digna.org |
| SALUD DIGNA ZAPOPAN LAS AGUILAS | 48-72 hours | $47.97 US $62.01 CAN | 2 hours | $12.69 US $16.14 CAN | Website Tests are administered from 7 a.m. – 2:45 p.m. daily. | Adolfo Lopez Mateos #5561, Col. Las Aguilas, C.P. 45080 Phone: (52) (33) 3609 0692 www.salud-digna.org |
| CHOPO LÓPEZ MATEOS (PLAZA DEL SOL) | 24-72 hours | $171.69 US $218.37 CAN | Antigen test not currently available. | N/A | Website and phone PCR tests are administered from 8 a.m. – 2 p.m., Monday – Friday. | Av. López Mateos Sur No. 4206, Col. La Giralda, Zapopan, Jalisco Phone: (52) (55) 5029 1996 Phone: (52) (33) 4737 3737 www.chopo.com.mx |
| CHOPO CHAPALITA | 24-72 hours | $171.69 US $218.37 CAN | Antigen test not currently available. | N/A | Website and phone PCR tests are administered from 8 a.m. – 2 p.m., Monday – Saturday. | Av. Niño Obrero #482, Colonia Chapalita Sur, C.P. 45046, Zapopan, Jalisco Phone: (52) (55) 5029 1996 Phone: (52) (33) 4737 3737 www.chopo.com.mx |
| CHOPO PABLO NERUDA | 24-72 hours | $171.69 US $218.37 CAN | Antigen test not currently available. | N/A | Website and phone PCR tests are administered from 8 a.m. – 2 p.m., Monday – Saturday. | Avenida Pablo Neruda #2365, Colonia Providencia, Guadalajara, Jalisco Phone: (52) (55) 55 5029 1996 Phone: (52) (33) 4737 3737 www.chopo.com.mx |
| UNIDAD DE PATOLOGÍA CLÍNICA (AV. MÉXICO) | 24 hours | $252.56 US $321.22 CAN | Antigen test not currently available. | N/A | Phone PCR tests are administered from 7 a.m. to 8 pm., Monday – Friday, and 7 a.m. to 2 p.m. on Saturday. | Av. México #2341, Colonia Ladrón de Guevara, Guadalajara, Jalisco, C.P. 44650 Phone: (52) (33) 3669 0310 www.upc.com.mx |
| VALHER | 24 hours | $181.83 US $231.37 CAN | 1 hour | $65.98 US $83.92 CAN | Whats App or Facebook Messenger. PCR tests are administered from 7:30 a.m. to 6:30 p.m. daily. | Calle Morelos #2148, Colonia Ladrón de Guevara, Guadalajara, Jalisco Phone: (52) (33) 3826 5959 Whats App: (52) (33) 1230 2116 Whats App: (52) (33) 1827 6951 www.valher.com / Facebook: Laboratorios Valher |
| CENTRO DE IMAGEN Y DIAGNÓSTICO (CID) | 72 hours | $227.30 US $289.10 CAN | N/A | $60.91 US $77.47 CAN | By phone Tests are administered from 7 a.m. to 3 p.m., Monday – Saturday. | Av. Américas #2016, Guadalajara, Jalisco Phone: (52) (33) 3817 0882 Whats App: (52)(33) 1914 1678 www.cid.com.mx |
| NÚCLEO DE DIAGNÓSTICO (FEDERALISMO) | 24 hours | $182.74 US $232.42 CAN | 24 hours | $60.91 US $77.47 CAN | Phone. PCR tests are administered from 7 a.m. – 5 p.m., Monday to Friday, and 7 a.m. – 2 p.m. on Saturday. | Av. Federalismo Sur #577, Colonia Mexicaltzingo, Guadalajara, Jalisco Phone: (52) (33) 3942 1030 www.nucleodediagnostico.com |
| GRUPO RÍO (LÓPEZ MATEOS) | 24 hours | $191.44 US $243.49 | 3 hours | $45.17 US $57.45 CAN | Phone. PCR tests are administered from 7 a.m. – 6 p.m., Monday – Friday, and 7 a.m. – 1 p.m. on Saturday. | Av. Adolfo López Mateos Nte. #1042, Colonia Italia Providencia, C.P. 44648 Phone: (52) (33) 3648 5454 www.riodm.com |
| LABORATORIOS TOLSÁ | 36 hours | $156.59 US $199.16 CAN | 4 hours | $55.83 US $71.01 CAN | Phone. PCR tests are administered from 8 a.m. to noon, Monday- Saturday. | Av Enrique Díaz de León Sur #636, Colonia Americana, C.P. 44190, Guadalajara Phone: (52) (33) 3825 1977 Phone: (52) (33) 3825 7282 www.laboratoriotolsa.com.mx |
| GRUPO DE DIAGNÓSTICO | 24 hours | $186.89 US $237.70 CAN | 15 minutes | $64.72 US $82.32 CAN | Whats App. PCR tests are administered from 9 a.m. – 5:50 p.m. daily. | PCR Tests: Plaza México: Av. México #3300, Colonia Monraz, 44670 Guadalajara, Jalisco Antigen Tests: Calle Juan Manuel #1359, Colonia Ladrón de Guevara, C.P. 44600 Phone: (52) (33) 3825-7309 Phone: (52) (33) 3825-5233 Whats App: (52) (33) 2050 2081 www.grupodiagnostico.com |
| LABORATORIOS MAN & SER | 24-48 hours | $171.74 US $218.43 CAN | N/A | N/A | Whatsapp. PCR tests are administered from 8:30 a.m. – 5:30 p.m., Monday – Saturday. Antigen tests are available from 7:45 a.m. – 5:30 p.m., Monday to Friday) and 7:45 a.m. – 12:30 p.m. on Saturday. | Santa Monica #371, Colonia Centro, C.P. 44100, Guadalajara, Jalisco Phone: (322) 182 2927 www.laboratoriosmanser.com |
| UNIDAD DE ANÁLISIS CLÍNICA GALAVIZ | 48-72 hours | $177.66 US $225.96 CAN | 1 hour | $60.91 US $77.47 CAN | Phone. PCR tests are administered from 8 a.m. – 10 p.m. daily. | Isla Margarita #2890, Colonia Jardines de la Cruz (inside the «Hospital de la Cruz») Phone: (52) (33) 3331 8692 www.laboratoriogalaviz.com |
***Information subject to change.
