Beaches and public spaces are closed; hotels should be used only by people on essential business
GUADALAJARA, JALISCO, MX – APRIL 3, 2020 – In response to the COVID-19 pandemic, the state of Jalisco has suspended all non-essential services through April 30. Beaches, public spaces, shopping malls, and nightclubs will be closed during this time, and organized tours are not available. Hotels that remain in operation should be used only by those with essential business and not by tourists. Hotel amenities including swimming pools, bars, gyms, beach clubs, and private beaches are will not be accessible during this period. Essential services that will remain open include restaurants serving takeout and home delivery, grocery stores, laundromats, and health services providers. Government offices will remain open with limited staff available to assist citizens.
Residents and visitors throughout Mexico have been advised to stay indoors through April 30 and only leave when necessary to help reduce the spread of COVID-19. Senior citizens, pregnant women, and people with chronic respiratory or degenerative diseases are advised against going outside.

Borders between Mexico and the United States remain closed, and travelers from the United States and Canada have been ordered to avoid all non-essential international travel until further notice. As dictated by the United States’ and Canadian federal governments, citizens of both countries currently in Mexico should arrange for immediate return unless they are prepared to stay in the country indefinitely. Airlines have continued to reduce their schedules between the United States and Canada, but a limited number of direct flights to these countries are still available from Guadalajara’s Miguel Hidalgo y Costilla International Airport (GDL), Puerto Vallarta’s Licenciado Gustavo Díaz Ordaz International Airport (PVR), and via connections at Mexico City International Airport (MEX).

Travelers currently in the state of Jalisco are encouraged to contact their travel advisor, tour operator, airline, hotel manager, or travel insurance company immediately for information on arranging return travel to the United States and Canada. Travelers with upcoming travel plans should contact their travel advisor, tour operator, airline, hotel manager, or travel insurance company immediately to discuss options for rescheduling or cancellation. 
Members of the Puerto Vallarta tourism community who receive questions from travelers from these countries that they are unable to answer should forward them to one of the following channels, for a response within 12 hours: 
·      Phone: 1-888-744-0252
·      What’s App: 1-646-465-9775

United States and Canadian citizens seeking further help in departing Mexico are encouraged to contact the appropriate local embassy. 

United States Consulate
Guadalajara office
·      Address: Progreso 175, Col. Americana, Guadalajara, Jalisco 44160
·      Phone: (033) 3268.2100 / +52.33.3268.2100
·      Email: acsgdl@state.gov 
Puerto Vallarta office
·      Address: Paseo de los Cocoteros # 85 Sur Paradise Plaza, Interior Local L-7 Nuevo Vallarta, Nayarit 63732
·      Phone: (0322) 222.0069 /: +52.322.222.0069
Canadian Consulate 
Guadalajara office
·      Address: World Trade Center Av. Mariano Otero 1249, Floor 8, Torre Pacífico, Col. Rinconada del Bosque, 44530 Guadalajara
·      Telephone: (33)1818.4200
·      Email: gjara@international.gc.ca
Puerto Vallarta office
·      Address: Plaza Peninsula, Local Sub F, Boulevard Francisco Medina Ascencio 2485, North Hotel Zone, 48300 Puerto Vallarta
·      Phone: (55) 5724.9799 / 322.293.0098 / 322.293.0099
·      Email: pvrta@international.gc.ca
** Visitors experiencing cold or flu symptoms are asked to refrain from entering the consular agencies. Rather, they should stay where they are and, if they feel like they need medical care, call before they go to a doctor’s office, urgent care, or local hospital emergency room to discuss their symptoms and determine if further evaluation is needed.**